Title VI
Hood River County Transportation District – CAT is committed to ensuring that no person is excluded from participation, denied benefits, or otherwise subjected to discrimination under any program or activity, on the basis of race, color, national origin, or disability.
As a recipient of federal financial assistance, CAT will ensure full compliance with Title VI of the Civil Rights Act of 1964, as amended, and related statutes and regulations in all Hood River County Transportation District programs, services and activities.
Title VI of the Civil Rights Act of 1964
“No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” (42 U.S.C. 2000d)
Hood River County Transportation District Title VI Program
CAT provides, without regard to race, color, national origin, or disability:
Transit services and benefits that are available and equitably distributed;
A level and quality of transit services that are sufficient to provide equal access and mobility for all persons;
Opportunities to participate in the transit planning and decision-making processes; and,
Fair decisions on the location of transit services and facilities.
These objectives are the basis for the Hood River County Transportation District CAT Title VI Program 2022.
ADA / Accessibility
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities.
Hood River County Transportation District – CAT works to ensure our services offer equal access to all individuals regardless of their abilities. The District’s ADA and Paratransit Policy outlines the services and associated policies that provide access to Hood River County residents who are unable to use regular bus service due to a disability.
To learn more about our ADA Complementary Paratransit Program please click here.
File a Title VI or ADA Complaint
To File A Complaint
Any person who believes that he or she has been subjected to discrimination or retaliation based on race, color, national origin, or disability may file a complaint.
Complaints may be filed directly with Hood River County Transportation District or to the Federal Transit Administration.
Complaints must be filed in writing and signed by the complainant or a representative and should include the complainant’s name, address, and telephone number or other means but which the complainant can be contacted.
Complaints must be filed within six months of the date of the alleged discriminatory act.
To request additional information on CAT’s non-discrimination obligations or to file a complaint please call (541) 386-4202, file an online complaint here, or download the form and mail or email it to us.
Amy Schlappi, Executive Director
Hood River County Transportation District
224 Wasco Loop
Hood River, Oregon 97031
United States
Phone: 541-386-4202
Email: amy@catransit.org
Or
Office of Civil Rights
Federal Transit Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
United States
Phone: 888-446-4511
Request Reasonable Modification
Any rider can request a reasonable modification to our policies, procedures, or practices if it allows them to use or better access our services. Please make these in advance so we have time to honor your request.
The request shall include:
- Your contact information, including your name, address, phone number, email address, and any other pertinent contact information
- A detailed description of what changes or modifications you believe would be necessary to provide you full access to CAT services.
CAT will use its best efforts to respond within three – five business days of receiving your request. In some instances, additional information will be necessary to process the request. Please ensure your contact information is included with your request.
CAT understands that it may be infeasible for a reasonable modification request to be made and determined in advance. In these instances, ask the the driver for the reasonable modification. CAT will use its best efforts to respond to the reasonable modification on the spot.
Request a Reasonable Modification
Accessible Formats
If you need this information in an alternative format (large print, Braille, audio tape) or have additional questions about public transportation under the American Disabilities Act, contact us at 541-386-4202. For persons with hearing or speech disabilities, call the Oregon Relay Service at 800-735-2900.
For more information about Columbia Area Transit’s Dial-A-Ride, other scheduled services and accessibility efforts, contact our call center at 541-386-4202
